PLANNING ISN’T FUN, BUT MONEY IS.
For the past 15 years, JumpStart Manuals founder Craig Dietz focused on operations manuals and training programs. Kyle Gjersee joined the team in 2017 with 30 years experience in all facets of the franchise industry. We’ve identified how to assist franchisors with strategic planning and franchise development. Are you ready to grow your business? JumpStart your franchise future.
To provide our clients the structure necessary to open, operate and grow a successful franchise system
Craig Dietz, JumpStart Franchise Services President, has been assisting businesses and franchisors since 1999. A skilled educator and entrepreneur, he knows the franchise fundamentals and the importance of developing scalable systems and routines that create successful businesses.
His team of professional writers and designers have prepared and protected over 50 companies transitioning into becoming a franchise, or growing mature franchises needing global solutions for service and brand consistency.
Kyle Gjersee brings 25 years of franchising experience in every aspect of the business (Development, Operations and Marketing). Prior to this position he was the Co-Founder/CEO of Rocky Mountain Mentors, a franchise consulting firm. He was the COO at Well Biz Brands, overseeing both Elements Massage and Fitness Together. He also has spent 10 years in the PepsiCo/YUM brands, Quizno’s, Arby’s and Spicy Pickle Franchising in various executive level positions.
Kyle received his BA in Hotel and Restaurant Management from Washington State University.
With over twelve years of experience specializing in graphic design, Langston Anthony’s work is guided by a strong belief in design as a problem-solving tool, as a way of recognizing and forming relationships between ideas and reality, and as a method for improving the connections between people and the products they use. He possess a strong track record of creating impactful visual communications that build brand identity and engage customers across various mediums.
Angela Jiron-Mendoza is a Graphic Designer with JumpStart Franchise Services. She has more than a decade of graphic design experience in the management of the complete design process, from conceptualization to delivery. She is analytical with strong interpersonal skills. She is skilled with Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Microsoft Office. She loves learning and enjoys photography as a hobby.
Garrett has spent more than 20 years coaching franchisees how to complement their entrepreneurial spirit within the framework of the established Standards of the Operations Manual to strengthen the brand. Garrett brings experience in policy composition, digital manual publication, Franchise Advisory Council facilitation, Field Evaluation preparation and implementation , Corrective Action Planning and follow-up, data collection and analysis, and executive management reporting.
Tracy Weise is a professional copywriter and editor. She has more than two decades of experience in the field of communications. She brings strong business, marketing and franchise acumen to the review process for JumpStart clients and has worked with dozens of franchise companies supporting their content development, marketing and editing needs. Tracy has a BA in communications from James Madison University and an MA in communications from The University of Alabama.
Zoe is a senior technical writer with over eight years’ experience in franchise development. She has helped build upwards of 60 franchise brands across all industries, creating operations manuals, sales and marketing materials, training modules, process documentation, and more. She holds a Masters in Business Administration and Doctorate of Business Administration from Colorado Tech. She is also an accomplished journalist with credits of CNN, Newsweek, NBC News, Vice, Business Insider, and more to her name.
As a seasoned accounting professional, my goal is to provide specialized financial services to meet the individual needs of every client. I love to focus on small businesses and non-profit organizations as they launch and grow their enterprises.