Project Based Services
Typical project-based services are the writing of an emerging franchise brand manual, or training program. These services employ a team of specialists to ensure the project is well managed and on schedule. For example, the needs of an emerging franchise versus a more mature brand are naturally different. However, each project requires a project manager, writer, editor and an optional graphic designer. It doesn’t take a village, but it does take a team of publication specialists to write accurate, useful and user-friendly manuals.
Maybe you need an accurate, practical, and effective operations manual to support expansion, or a comprehensive, week-long onboarding program to make sure new team members don’t learn everything the hard way. Every project is guided by our proprietary writing system and managed with a clear schedule, detailed timeline, and defined budget — so you always know exactly where you stand (and no one has to guess what’s coming next).
Projects typically run 6 to 8 months, giving us time to create tools that go far beyond dusty old checklists. We build powerful playbooks that keep your business running like a well-oiled machine. Clients pay monthly on a predictable schedule, ensuring steady progress without any “surprise” invoices lurking in your inbox. By the end, you'll have systems and training in place that support your team, protect your brand, and make growth feel a lot less like juggling flaming swords.
Why is this so important if you want to grow?
Ensures consistency across locations and teams.
When every team follows the same playbook, customers get the same great experience everywhere — not “amazing in one location, questionable in another.” That builds real trust and loyalty.
Reduces costly mistakes and confusion.
Clear, documented processes mean no more guesswork, frantic texts, or awkward “who was supposed to do that?” moments. Your team knows exactly what to do and how to do it.
Makes scaling easier and faster.
With a solid manual and training system, opening new locations or adding franchisees stops feeling like herding cats. You’re not reinventing the wheel — you’re rolling out success.
Strengthens team confidence and performance.
Confident, well-trained employees don’t just perform better — they stick around longer and make you look good. A strong team is the backbone of any thriving business.
Gives owners peace of mind and control.
Finally step away from daily firefighting and focus on big-picture strategy (or maybe even take a vacation without your phone glued to your hand). Systems set you free.
Our commitment is to provide both immediate assistance for unforeseen challenges (because who needs more drama?) and continuous support to foster long-term stability and growth. Consider us your business's personal cheerleaders, tech gurus, and occasional comedians.
Project Based
The investment varies and is invoiced on a fixed monthly basis. Financing is available.
Interested in learning more about our project-based services? Click here to schedule a quick 30-minute call to learn more!
Client Testimonials
I had the pleasure of working with Jumpstart Franchise Services on a franchise manual for an omni-channel retail company diving into its first franchise opportunity. Craig and Garrett were both prompt and communicative throughout this process. They shared a wealth of information and knowledge with us regarding some practices and helped us to create a working manual in preparation for our first franchise locations. I appreciate their expertise and hard work that they put into the development of this manual. I would recommend their services to anyone looking into franchise manual creation.
James Paolino – Dover Saddlery
It’s been wonderful working with you and I really appreciate your generosity with The Lime Truck franchise training program.
Jeff Sweetman – COO, The Lime Truck
Having been involved in a ton of franchised, boot-strapped start-ups, I can attest that Operations Manuals are an enormous investment of time, energy and resources in any company. JumpStart Manuals are a great way to build a professional Operations Manual affordably and quickly by following these time-tested principles.
Michael Haith – Founder, Franchise Sherpas
As for functionality, I think it has a lot of good features and would highly recommend new franchisors utilize it out of the gates as a base camp for communication and repository of information. It’s a great product especially for the cost. For the basics of providing a central location for system wide documents and files, a great online solution for the ops manual, and providing a platform for communications across the system, I think it works great.
Jason Paulo – Founder, MonkeyBizness
We loved the template you gave us… it saved us a ton of time.....
Eddie Gray – President, Cranium Academy
Craig graciously offered to help me develop a guidebook for the field trips I do. The content, aesthetics, and professionalism of the final product exceeded my expectations and the students were also thrilled by it. Craig was able to translate complex ideas in a readable manner complimenting my YouTube channel.
Michael R. Daigle – Partner, Cheng Cohen LLC
I’ve known Craig and his work for at least 20 years (probably more) since our time at Quiznos. After 20 something years inhouse, I returned to private practice in 2008. All of our firm’s clients are franchisors and private equity groups that buy/sell franchise systems. Our clients range from start-up franchise systems to mature systems - the former is almost always looking for someone to help create their manuals, and many more mature systems are looking for someone to help revise and refine their manuals. I’m frequently asked for a recommendation, and Jumpstart is my go-to for help. They’re knowledgeable, intuitive, responsive, efficient, and cost-effective. As someone who worries when I make a referral, I never worry when I recommend Jumpstart Franchise Services.
Michael R. Daigle – Partner, Cheng Cohen LLC
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