Project Based Services

Typical project-based services are the writing of an emerging franchise brand manual, or training program. These services employ a team of specialists to ensure the project is well managed and on schedule. For example, the needs of an emerging franchise versus a more mature brand are naturally different. However, each project requires a project manager, writer, editor and an optional graphic designer. It doesn’t take a village, but it does take a team of publication specialists to write accurate, useful and user-friendly manuals.

Maybe you need an accurate, practical, and effective operations manual to support expansion, or a comprehensive, week-long onboarding program to make sure new team members don’t learn everything the hard way. Every project is guided by our proprietary writing system and managed with a clear schedule, detailed timeline, and defined budget — so you always know exactly where you stand (and no one has to guess what’s coming next).

Projects typically run 6 to 8 months, giving us time to create tools that go far beyond dusty old checklists. We build powerful playbooks that keep your business running like a well-oiled machine. Clients pay monthly on a predictable schedule, ensuring steady progress without any “surprise” invoices lurking in your inbox. By the end, you'll have systems and training in place that support your team, protect your brand, and make growth feel a lot less like juggling flaming swords.

Why is this so important if you want to grow?

Ensures consistency across locations and teams.

When every team follows the same playbook, customers get the same great experience everywhere — not “amazing in one location, questionable in another.” That builds real trust and loyalty.

Reduces costly mistakes and confusion.

Clear, documented processes mean no more guesswork, frantic texts, or awkward “who was supposed to do that?” moments. Your team knows exactly what to do and how to do it.

Makes scaling easier and faster.

With a solid manual and training system, opening new locations or adding franchisees stops feeling like herding cats. You’re not reinventing the wheel — you’re rolling out success.

Strengthens team confidence and performance.

Confident, well-trained employees don’t just perform better — they stick around longer and make you look good. A strong team is the backbone of any thriving business.

Gives owners peace of mind and control.

Finally step away from daily firefighting and focus on big-picture strategy (or maybe even take a vacation without your phone glued to your hand). Systems set you free.

Our commitment is to provide both immediate assistance for unforeseen challenges (because who needs more drama?) and continuous support to foster long-term stability and growth. Consider us your business's personal cheerleaders, tech gurus, and occasional comedians.

Project Based

The investment varies and is invoiced on a fixed monthly basis. Financing is available.

Interested in learning more about our project-based services? Click here to schedule a quick 30-minute call to learn more!

Client Testimonials

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