About Us

We’ve proudly worked with a variety of businesses in different industries, including but not limited to:

Blue Moon Tap Room (Panama City, Panama)
Mici’s Italian Pizza (Denver, CO)
British Swim School (Ft. Lauderdale, FL)
Max Muscle Sports Nutrition (Irvine, CA)
Colorado Dept. of Motor Vehicles (Denver, CO)
Kindermusik (Manilla, Philippines)
Big Air Trampoline Park (Laguna Hills, CA)
Sunoco A+ Convenience (Philadelphia, PA)
Deka Lash (Pittsburgh, PA)
CorePower Yoga (Denver, CO)
True Value/ Taylor Rental (Chicago, IL)

Meet Our Team

Craig Dietz, Founder & Owner

Since 1999, Craig has devoted himself to helping businesses and franchises grow. He got his start by developing the new franchise owner training curriculum for Quizno’s and hasn’t looked back. As a skilled and astute entrepreneur himself, Craig understands the value of scalable systems and routines as a cornerstone for the success of any business or franchise.

With a full team of professional writers and designers, Craig and JumpStart Franchise Services have assisted over 150 organizations in transitioning to the franchise model or in optimizing their existing operations manuals and procedures. With decades of experience and a specialized approach to operations, training, and consulting, JumpStart can provide their clients with company-wide solutions so they can meet—and exceed—their business goals.

jumpstart franchise services franchise ops

Kyle Gjersee, Managing Partner

Kyle has over 30 years of franchising experience. Before joining the team, he was the co-founder and CEO of Rocky Mountain Mentors, one of the top franchise consulting firms in Colorado. He also served in various executive positions with many top brands, including PepsiCo/YUM Brands, Arby’s, and Quizno’s, and was the COO with WellBiz Brands. Now with JumpStart, Kyle utilizes his years of invaluable experience in all aspects of franchise operations and development.

Jane Roach

Administrative

As a seasoned accounting professional, my goal is to provide specialized financial services to meet the individual needs of every client. I love to focus on small businesses and non-profit organizations as they launch and grow their enterprises.

Grace Haberman

Marketing Management

An eye for design and a passion for communication, Grace works diligently to make sure your business puts its best marketing foot forward. With a BS in Public Relations and Technical Communication, she understands the potential unlocked from a first impression, especially in franchise sales. Grace generates sales-focused marketing materials and eye-catching social media content for franchise clientele of all sizes and industries.

Tracy Weise

Editor and Technical Writer

Tracy Weise is a professional copywriter and editor. She has more than two decades of experience in the field of communications. She brings strong business, marketing and franchise acumen to the review process for JumpStart clients and has worked with dozens of franchise companies supporting their content development, marketing and editing needs. Tracy has a BA in communications from James Madison University and an MA in communications from The University of Alabama.

Garrett Schuchholz

Project Manager and Technical Writer

Garrett has spent more than 20 years coaching franchisees how to complement their entrepreneurial spirit within the framework of the established Standards of the Operations Manual to strengthen the brand. Garrett brings experience in policy composition, digital manual publication, Franchise Advisory Council facilitation, Field Evaluation preparation and implementation , Corrective Action Planning and follow-up, data collection and analysis, and executive management reporting.

Ed Taggart

Technical Writer

Ed Taggart is a freelance writer out of Akron, Ohio with a background in content and creative writing. An English major out of The Ohio State University, Ed has a wide background in numerous career fields, including digital marketing, aerospace production, and most recently reentry counseling. Writing, however, has always been his true passion. He looks to use his array of experiences and natural writing skills as a foundation for a budding technical writing career with Jumpstart.

Zoe Zorka

Senior Technical Writer

Zoe is a senior technical writer with over eight years’ experience in franchise development. She has helped build upwards of 60 franchise brands across all industries, creating operations manuals, sales and marketing materials, training modules, process documentation, and more. She holds a Masters in Business Administration and Doctorate of Business Administration from Colorado Tech. She is also an accomplished journalist with credits of CNN, Newsweek, NBC News, Vice, Business Insider, and more to her name.

Angela Jiron-Mendoza

Graphic Designer

Angela Jiron-Mendoza is a Graphic Designer with JumpStart Franchise Services. She has more than a decade of graphic design experience in the management of the complete design process, from conceptualization to delivery. She is analytical with strong interpersonal skills. She is skilled with Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Microsoft Office. She loves learning and enjoys photography as a hobby.

Langston Anthony

Graphic Designer

With over twelve years of experience specializing in graphic design, Langston Anthony’s work is guided by a strong belief in design as a problem-solving tool, as a way of recognizing and forming relationships between ideas and reality, and as a method for improving the connections between people and the products they use. He possess a strong track record of creating impactful visual communications that build brand identity and engage customers across various mediums.

What Do We Do?

JumpStart electrifies business and franchise growth and success. But how? We develop professional, accessible operations manuals and training guidelines for current employees and new franchisees. We also offer consulting services for business owners and new franchisees to help them find solutions for a wide range of situations and challenges. We work hard to understand your specific needs and goals and then develop an effective, tailored plan that works for you.

At JumpStart Franchise Services, we can help your business grow by:

Designing strategic plans for business owners and franchisees.
Developing comprehensive, accurate, and accessible operations manuals.
Creating curriculum and instructional guides for employees and new franchisees.
Forecasting business goals and metrics for long-term growth and scalability.
Executive coaching and consulting with owners to find business solutions.

Why Choose JumpStart Franchise Services?

We understand that you have choices when it comes to finding a partner for your franchise services and business needs. However, we believe that our unmatched experience, tailored approach to service, and unwavering dedication truly sets us apart from the competition. At JumpStart, we leverage all of our resources to ensure that your business finds success with the franchise model that works for you.

So why have so many businesses chosen to partner with us?

A focus on innovation and long-term success.
Consulting services to help you meet any new challenges.
Decades of experience in the franchising industry.
Detailed and accessible operations manuals and training guides.
Full-service franchising support.
Tailored strategic plans designed for your industry and goals.

What They Say About Us?

I have been working with Kyle for a few years now, his knowledge and expertise in business development and management has far surpassed my expectations. We began working together when I was just building my business and scared that I was going to have to close my doors. However, with the advice, knowledge of strategic planning, and encouragement I have received, my business is thriving more than ever!…Even through a pandemic. Thank you!

Rachael Smolinski

Urban Squeeze Massage & Facials

Craig and his team are the best in the business. We at With A Twist Event Services approached Craig to help with our Operations Manual, and like many people I thought, “how hard can it be”? Let me assure you that after walking through it with Craig and his team on the first meeting, the great detail they go into and how they learn every detail about your business before writing… I was blown away. JumpStart Franchise Services not only built our manual, they helped brainstorm some fresh ideas for the direction of the business. Now it is 2020, “The Strangest Year On Record”, our business has been blessed by Craig and the entire JumpStart team. If you’re looking to launch a new franchise, do yourself a favor and work with JumpStart. The brand says it all!

Tom Stemple

With a Twist