A well-written operations manual coupled with effective training materials will simplify your life. It serves as a foundational building block of your success, and should be a source of pride. Additionally, as your business or franchise grows, your operations need to scale to meet demand. Without solid processes, policies, and routines, you will eventually disconnect from your business or franchise. And once that happens, you lose the power to influence its direction.
Our customized operations manuals and training curriculum help you manage and grow the systems that lead to repeatable success. While the Federal Trade Commission requires each franchise to have an operations manual, the only question left is: how thorough does it have to be?